Hi,
We're currently running DPM 2012R2 on a Server 2012R2 server. We're using Azure online backups as an alternative to our weekly tape archive. This was set up and has been running mostly fine for the past month or two.
Recently I installed the latest rollup update (to build 4.2.13120) to allow our data server to backup to the cloud (our primary data server has a 1TB disk that was previously blocked by the 850GB limit). Since installing the update package, my second data server has not been able to complete an online backup and errors with the following:
"Online recovery point creation jobs for <Volume> on <Server> have failed 1 times. (ID 3188)
Backup has encountered an irrecoverable error. (ID 34504)"
Looking at the event log on the DPM server I can see the following error:
"Creation of online recovery points for <Volume> on <Server> have failed. The last online recovery point creation failed for the following reason: (ID: 3188)
The current operation failed due to an internal service error [0x7E3]. Please retry the operation after sometime. (ID: 100066)"
I can't seem to find much in the way of useful information for the cause or source for any of the above listed error codes. I've been attempting to run this backup for over a week, so it does not appear to be a transient error. The volumes that are in error are Deduped volumes on their host server (Server 2012 R2 server), although I haven't had any issues before this with creating replicas and recovery points on the local DPM server.
Hoping that someone out there can shed some light on the error codes and point me in a direction for solving this.
Thanks,
Nick.